Showing posts with label Oceanic Time Warner. Show all posts
Showing posts with label Oceanic Time Warner. Show all posts

Wednesday, August 19, 2015

Upgrading Windows 8.1 to Windows 10- Part 3: Wi-Fi issues solved

I finally made progress connecting the Arris 1670 A router on leased from Oceanic Time Warner to access the Internet from Windows 10 on my Toshiba Satellite S70 series laptop. This post describes the details.

Review these before you read this post:
http://hodentek.blogspot.com/2015/07/upgrading-windows-81-professional-to.html
http://hodentek.blogspot.com/2015/08/updating-windows-81-to-windows-10-part-2.html
http://hodentek.blogspot.com/2015/08/wifi-broadband-connection-not-working.html

With Windows 10 installed the Wi-Fi sense works right away and you will see all the Wi-Fi sources nearby including your own.

You could click on any Wi-Fi connection and you can connect/disconnect as shown.


AfterUpdate5.png

Oceanic Time Warner replaced an existing cable modem (not Wi-Fi enabled) with a Wi-Fi  enabled cable modem(Arris Touchstone DG 1670 Data Gateway). The next two pictures taken from Arris's user guide shows some details of this router(Wi-Fi) enabled.
Front Panel:

Arris1670DataGateway.png

Rear Panel:

Arris1670DataGateway2.png

Basically it has 4 LAN connections and a Wi-Fi access point to connect to all the devices in the Home (Oceanic calls it Home Wi-Fi). It has capability for 2.5 GHZ and 5 GHz ranges. The security is WPA2-Personal with AES. The Wi-Fi router has pre-configured username and password on the box which can be changed later accessing a WebGUI.

It so happened the Windows 10 interface tried to make a broadband connection to this router which did not work effectively (connected but with limited capability). This did not allow connection to the Internet. The trouble shooting using Windows indicated it was a 651 error.

Afterupdate4.png

This error arose out of WAN Mini-port (PPPoE), an error reported by many on the Internet. The file in question raspppoe.sys appears to be working well. More over, the latest raspppoe.sys file does not support Windows 10 (private communication from raspppoe.com site).

Neither Oceanic Time Warner's nor Arris's help desk could provide any assistance.

Moreover Arris 1670A according to an old userguide (was pre-Windows 10) there was no mention that it supports Windows 10.
This is how connectivity was established.

I removed all connectivity information including the old Wi-Fi connection with the older cable modem+ LinkSys router.

I started from basic the step by configuring the Network adapters.

DeviceManager2.png

Finally I was able to connect to the Wi-Fi from Cable modem using the following settings:
Here is how the Network Connections look:

NetworkConnections.png

Here are properties (events) of the Network Bridge:

WiFiLANRealtek.png

This allowed accessing the Wi-Fi as shown:




FinalWifi.png



Monday, August 17, 2015

WiFi Broadband Connection not working with Windows 10

I will follow up this with a more detailed post later.

Oceanic Time Warner (my ISP provider) recently provided a Wifi enabled Cable Modem with faster access to Internet. With this cable modem there is no need for an external router.

Connecting to the Internet using this WiFi enabled cable modem requires access point name and a ISP provided password.

Using this cable modem it was easy to connect Internet to Windows 7 laptop and Windows 8.1 Toshiba tablet, and Windows 10 Technical Preview on Nokia Icon. However, it was not possible to connect Internet to Windows 10 on the Toshiba Satellite S 70 Series laptop.
Oceanic Warner Technical help could not resolve this problem.

This Wifi connects to WAN Miniport (PPPOE) on the laptop and most probably this file is either corrupt or  needs updating.

The LAN connection has no problem connecting to the Internet.
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