Saturday, July 14, 2007

Do you still want to buy the HP Office Jet 6210 All-in-one?

Probably you may not be able to, even if you want to. It is not sold anymore according to a chat I had with HP to day.

This was my experience yours may be different.

I bought this much publicized product after giving my Cannon 4400 which had served me for several years to some non-profit organization. This OfficeJet 6210 All-in-one functioned all right. I am not a heavy user as I care for the 'trees'.

Recently I wanted to change the black cartridge as it had run out of ink. I bought the ink cartridge from my shop at:

I tried to change the newly arrived cartridge. The machine gave a strange message. It did not accept the cartridge. I called HP and went on a chat doing all kinds of suggested help. Finally the chat-help told me that it is a hardware problem and she cannot help any more. I am rethinking whether investing in a HP printer is worth it. They seem to change their product faster than Microsoft changes its software. It's incredible. The option the chat suggested was for me to buy the following:


2. The repair option (for online) for 119.99.

Do I like the options? You guessed right.

I suggest next time you shop for a printer look for printers other than HP printers. It is not just worth it.

About leaking HP Printer Cartridges:

While chatting with the HP Specialist I heard her mention that when the ink runs out, the cartridge leaks. But why? The color cartridge in my printer had leaked. What is your experience? Would you like to share?

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